Door to Door: a travel guide for disabled people

Going by rail: Disabled Persons Protection Policy

Each Train Operating Company (TOC) must produce a Disabled Persons Protection Policy (DPPP) which explains how the company assists disabled passengers in using their stations and trains. You can get copies of a company's DPPP direct from the company, some also have copies at their stations and on their websites. All the DPPPs should be available in alternative format.

DPPPs can be quite technical and complicated, but some of the companies produce a short summary booklet about their services and facilities for disabled passengers.

A list of the Train Operating Companies(TOCs) with a link to their DPPP if it is on their website can be found here.

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Updated: 22.07.08 | Contact: dptac@dft.gsi.gov.uk
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