Designing and Operating Passenger Vessels and Passenger Shore Infrastructure:
Guidance on Meeting the Needs of Persons with Reduced Mobility

Chapter 7: References

1. Glossary
2. Useful publications
3. Useful addresses

1. Glossary

Access statement
A statement prepared by an applicant for planning permission indicating their approach to inclusive design.

Assistance dogs
An assistance dog is one which has been specifically trained to assist a disabled person and which has been qualified by one of the charitable organisations registered as members of Assistance Dogs (UK). These animals will have formal identification (the wearing of a jacket inscribed with the name of the charity) and have been granted certification by the Department of Health on the basis that the dog's standard of training, behaviour, health and welfare are such that it should be permitted to accompany it's client, owner or partner at all times and in all places within the UK. Assistance dogs from other countries, when entering the UK, should meet the full membership criteria of Assistance Dogs International and assistance Dogs Europe, or other such bodies as may, from time to time, be recognised.

BS
British Standard.

DDA
Disability Discrimination Act 1995 and 2005.

Defra
Department for Environment, Food and Rural Affairs.

DfT
Department for Transport.

DPTAC
Disabled Persons Transport Advisory Committee.

DRC
Disability Rights Commission.

Dynamic Sign
A sign with a moving message in it.

IMO
The International Maritime Organisation is a United Nations agency which aims, through technical co-operation with Member States, to improve maritime safety and pollution prevention by the setting of international standards.

Load Line Convention
International Convention on load lines, 1966 as amended by the Protocol of 1988 to the International Convention on Load Lines, 1966.

MACS
Mobility and Access Committee for Scotland.

MCA
The Maritime and Coastguard Agency is an executive agency of the Department fro Transport and is the UK Government regulatory authority for maritime safety and pollution prevention.

MGN
A Marine Guidance Note is issued by the MCA and provides significant advice and guidance relating to the improvement of safety and pollution prevention at sea.

MSN
A Merchant Shipping Notice is issued by the MCA and is used to provide mandatory information that must be complied with under UK Merchant Shipping legislation. MSNs relate to Statutory Instruments and contain the technical detail of such regulation.

NRAC
The National Register of Access Consultants is an independent register of accredited Access Auditors and Access Consultants who meet professional standards and criteria established by a peer review system. It is the only UK-wide accreditation service for individuals who undertake access auditing and access consultancy.

Part M of the Building Regulations
One of the 13 parts of the Building Regulations that relates to Access and Facilities for Disabled People.

Passenger
A passenger is every person other than:

1. the master and the members of the crew or other persons employed or engaged in any capacity on board a ship on the business of that ship; and
2. a child under one year of age.

Passenger ship
A Passenger ship is a ship which carries more than twelve passengers.

Passenger vessel
Passenger vessel has the same meaning as passenger ship.

Persons with reduced mobility
A person with reduced mobility is defined as "anyone who has a particular difficulty when using public transport, including elderly persons, disabled persons, persons with sensory impairments and wheelchair users, pregnant women and persons accompanying small children" and should include people with learning disabilities, people with mental health issues and people with cognitive impairments. The use of the term Persons with Reduced Mobility in communication with passengers is discouraged. People with hearing impairments and those with small children, for example, are unlikely to consider themselves to be "persons with reduced mobility" but their needs should also be considered.

Pet Travel Scheme
The Pet Travel Scheme (PETS) is the system that allows pet dogs, cats and ferrets from certain countries to enter the UK without quarantine as long as they meet the rules. It also means that people in the UK can take their dogs, cats and ferrets to other European Union (EU) countries, and return with them to the UK.

Platform lift
Lift with a platform and low walls and which travels vertically between two levels and is intended for use standing up or seated on a chair or a wheelchair.

Port operator
Means the responsible owner or operator of the port. (see terminal operator).

Public transport
Public transport is a conveyance, either publicly or privately owned, provided to the general public or special service (but not including charter or sightseeing service) on a scheduled route between at least two different locations on a regular basis over a sustained period of time.

Reasonable and practicable
Defining what steps are reasonable and practicable will depend on all the circumstances of each case. These circumstances could include;

1. The type of services being provided;
2. The nature of the service provider and its size and resources;
3. The effect of the disability on the individual;
4. Whether taking any particular steps would be effective in overcoming the difficulty that disabled people face in accessing the services in question;
5. The financial and other costs of making the adjustment;
6. The extent of any disruption which taking he steps would cause;
7. The extent of the service providers financial and other resources;
8. The amount of any resources already spent on making adjustments; and
9. The availability of financial or other assistance.

RNIB
Royal National Institute for the Blind.

StairliftStair lift
Lift that travels from one level to another along a line parallel with the pitch line of the stair.

Tactile paving
Profiled paving surface providing guidance or warning to blind and partially sighted people.

TDD
Telecommunications Device for the Deaf.

Terminal operator
Means the person responsible for the operation of the passenger terminal facility and maybe different from the port operator.

TRL
Transport Research Laboratory.

UK
United Kingdom.

Unisex
Facilities designed for use by either sex with or without assistance by people of the same or opposite sex.

VDU
Visual Display Unit.

Wheelchair
Wheelchair means a passenger-owned wheelchair that requires a minimum clear floor area of 750 mm by 1200 mm to accommodate a wheelchair and its occupant and a minimum clear manoeuvring space of 1500 mm in diameter.

2. Useful publications

British Standard

"BS 8300:2001, Design of buildings and their approaches to meet the needs of disabled people - Code of Practice"
www.bsi-global.com/en/Standards-and-Publications/Industry-Sectors/Building-and-Construction/BC-standards/BS-83002001/.

To purchase a copy of this publication, contact Customer Services Department +44 (0)20 8996 9001, e-mail at orders@bsi-global.com.

Disabled Persons Transport Advisory Committee

"The design of large passenger ships and passenger infrastructure: Guidance on meeting the needs of disabled people" (2000)
www.dptac.gov.uk/pubs/guideship/index.htm.

Available free of charge from the DPTAC Secretariat, Contact details under "Useful addresses" below.

Disability Rights Commission

"Section 1.01 - BSI PAS78: Guide to good practice in commissioning accessible websites"
83.137.212.42/sitearchive/DRC/library/website_accessibility_guidance.html.

Mobility and Access Committee for Scotland

"Recommended minimum training standard for staff assisting disabled people" (2004)
www.scotland.gov.uk/Topics/Transport/macs/Resources/electronic-library/Assisting-Disabled-People.

"Valuable for anyone, valuable for everyone - providing accessible information about travel" (2004)
www.scotland.gov.uk/Topics/Transport/macs/Resources/electronic-library/Providing-Accessible-Info.

Available free of charge from the MACS Secretariat, Contact details under "Useful addresses" below.

Office of the Deputy Prime Minister

The Building Regulations 2000 "Access to and use of building, approved document M" 2004
www.planningportal.gov.uk/england/professionals/en/4000000000988.html.

Available from The Stationery Office. Contact details under "Useful addresses" below.

Her Majesty's Stationery Office

"Disability Discrimination Act 1995"
www.opsi.gov.uk/acts/acts1995/ukpga_19950050_en_1.

"Disability Discrimination Act 2005"
www.opsi.gov.uk/acts/acts2005/ukpga_20050013_en_1.

"Disability Discrimination Act 2005 Explanatory Notes"
www.opsi.gov.uk/acts/acts2005/en/ukpgaen_20050013_en_1.

"The Merchant Ship Construction: Ships of Classes III to VI (A) Regulations 1998 (SI 1998 No. 2515)"
www.opsi.gov.uk/si/si1998/19982515.htm.

"The Merchant Shipping (Passenger Ship Construction: Ships of Classes I II II(a)) Regulations 1998 (SI 1998 No.2514)"
www.uk-legislation.hmso.gov.uk/si/si1998/19982514.htm.

"The Public Service Vehicles Accessibility Regulations 2000"
www.opsi.gov.uk/si/si2000/20001970.htm.

Available from The Stationery Office Contact details under "Useful addresses" below.

Department for Transport

"The Announce System Monitoring Report 2002"
www.dft.gov.uk/transportforyou/access/buses/pubs/research/as/.

"Guidance on the Use of Tactile Paving Surfaces (1998, with Scottish Office)"
www.dft.gov.uk/transportforyou/access/peti/guidanceontheuseoftactilepav6167.

"Inclusive Mobility (2002)"
www.dft.gov.uk/transportforyou/access/peti/inclusivemobility.

"The Public Service Vehicles Accessibility Regulations 2000 Guidance"
www.dft.gov.uk/transportforyou/access/buses/pubs/psvar/accessibilityregulations20005993.

Available from Department for Transport Accessibility and Equalities Unit. Contact details under "Useful addresses" below.

Disability Resource Team

Alternative formats, Braille, tape, CD Rom.

Institution of Highways and Transportation

Reducing Mobility Handicaps - Towards a barrier free environment. Contact details under "Useful addresses" below.

Royal National Institute of the Blind

Building Sight - See It Right pack (covers print, handwriting, e-text, websites, signs, videos, Braille, and making information accessible to deafblind people.)

Designing for Accessibility. Contact details under "Useful addresses" below.

Sign Design Guide a guide to inclusive signage. JMU Access Partnership and the Sign Design Society.

University of Reading

Colour, Contrast and Perception - Design Guidance for Internal Built Environments. Bright, K.T., Cook, G.K., Harris, J., 1997, Brooker Publications, ISBN 0 70491 202 3
Available from Tracey Wigmore The Research Group of Inclusive Environments School of Construction Management, Whiteknights, Reading RG6 6AW.

Society of Light and Lighting

Code for Lighting
The Chartered Institution of Building Services Engineers. ISBN: 0750656379
Document available from: The Society of Light and Lighting, Delta House, 222 Balham High Road, London SW12 9BS. Tel: 020 8675 5211, www.cibse.org

Disability Rights Commission

The Web Access and Inclusion for Disabled People a Formal Investigation conducted by the Disability Rights Commission
www.equalityhumanrights.com/en/publicationsandresources/Disability/Pages/Websiteaccessibilityguidance.aspx

Available from The Stationery Office. Contact details under "Useful addresses" below.

Good signs
83.137.212.42/sitearchive/DRC/pdf/FOCUS6.pdf

How to use easy words and pictures
83.137.212.42/sitearchive/DRC/pdf/DRC_ER_Booklet1006.pdf

Both available from Disability Rights Commission. Contact details under "Useful addresses" below.

World Wide Web Consortium (W3C)
Website accessibility guidelines. (www.w3.org/TR/WCAG10)

3. Useful addresses

Department for Transport Accessibility and Equalities Unit
Department for Transport
Zone 4/23, Great Minister House
76 Marsham Street
London SW1P 4DR
Telephone: 020 7944 6100
Fax: 020 7944 6102
E-mail: aeu@dft.gsi.gov.uk

Arthritis Care
18 Stephenson Way
London NW1 2HD
Free Phone: 0808 800 4050
Fax: 020 7380 6505
E-mail: reception@arthritiscare.org.uk

British Standards Institute
389 Chiswick High Road
London W4 4AL
Telephone: 020 8996 9000
Fax: 020 8996 7400
E-mail: info@bsi-global.com

Centre for Accessible Environments
70 South Lambeth Road
London SW8 1RL
Telephone: 020 840 0125
Fax: 020 7840 5811
E-mail: info@cae.org.uk

Deafblind UK
100 Bridge Street
Peterborough
Cambridgeshire PE1 1DY
Telephone: 01733 358100
Minicom: 01733 358858
Fax: 01733 358356
E-mail: info@deafblind.org.uk

Department for Transport (Free Literature)
PO Box 236
Wetherby LS23 7NB
Telephone: 0870 1226 236
Fax: 0870 1226 237
E-mail: dft@twoten.press.net

Disability Action (NI)
Portside Business Park
189 Airport Road West
Belfast BT3 9ED
Telephone: 028 9029 7880
Fax: 028 9029 7881
E-mail: hq@disabilityaction.org

Disability Rights Commission
DRC Helpline
FREEPOST MID02164
Stratford upon Avon CV37 9BR
Telephone: 08457 622 633
Textphone: 08457 622 644

Disability Wales/Anabledd Cymru
Ty'r Bont
Parc Busnes Caerffili
Mid Glamorgan CF83 1XL
Telephone: 029 2088 7325
Fax: 029 2088 8702
E-mail: info@divac.demon.co.uk

Disability Resource Team
Disability Resource Team
2nd floor , 6 Park Road
Teddington
Middlesex TW11 OAA
Tel 020 8943 0022
Fax: 020 8943 5162

The Disabled Persons Transport Advisory Committee (DPTAC)
Zone 4/24, Great Minister House
76 Marsham Street
London SW1P 4DR
Telephone: 020 7944 8011
Fax: 020 7944 6998
E-mail: dptac@dft.gsi.gov.uk

Foundation for People with Learning Disabilities
7th Floor, 83 Victoria Street
London SW1H 0HW
Telephone: 020 7802 0300
Fax: 020 7802 0301
E-mail: fpld@fpld.org.uk

Inclusive Mobility Transport and Access Committee (IMTAC)
Portside Business Park
189 Airport Road West
Belfast BT3 9ED
Telephone:  028 9029 7885
Textphone:  028 9029 7885
Fax:   028 9029 7881
Email:  info@imtac.org.uk

Institution of Highways and Transportation
6 Endsleigh Road
London W13 0RE
Telephone: 020 7387 2525
Fax: 020 7387 2808
E-mail: iht@iht.org

Mobility and Access Committee for Scotland
Unit 5, Dunfermline Business Centre
Izatt Avenue
Dunfermline KY11 3BZ
Telephone: 0131 528 5102
Fax: 0131 528 5101

Mobilise Organisation
National Headquarters
Ashwellthorpe
Norwich NR16 1EX
Telephone: 01508 489449
Fax: 01508 488173
E-mail: enquiries@mobilise.info

Multiple Sclerosis Society
MS National Centre
372 Edgware Road
London NW2 6ND
Telephone: 020 8438 0700
Fax: 020 8438 0701
E-mail: info@mssociety.org.uk

National Federation of Shopmobility
85 High Street
Worcester WR1 2ET
Telephone/Fax: 01905 617761
E-mail: nfsuk@lineone.net

Royal Association for Disability and Rehabilitation (RADAR)
12 City Forum
250 City Road
London, EC1V 8AF
Telephone: 020 7250 3222
Minicom: 020 7250 4119
Fax: 020 7250 0212
E-mail: radar@radar.org.uk

Royal National Institute for the Blind (RNIB)
105 Judd Street
London WC1H 9NE
Telephone: 020 791 1223
Helpline: 0845 766 9999
Fax: 020 7388 2706
E-mail: helpline@rnib.org.uk

The Royal National Institute for Deaf People (RNID)
19-23 Featherstone Street
London EC1Y 8SL
Telephone: 020 7296 8000/8001
Fax: 020 7296 8199
Minicom: 0870 603 3007
E-mail: helpline@rnid.org.uk

MENCAP
123 Golden Lane
London EC1Y ORT
Telephone: 020 7454 0454
Fax: 020 7608 3254
E-mail: information@mencap.org.uk

SCOPE
6 Market Road
London N7 9PW
Telephone: 020 7619 7100
Free Call: 0808 800 3333
Fax: 020 7619 7399

Scottish Accessible Transport Alliance
20 Seaforth Drive
Edinburgh EH4 2BZ
Telephone/Fax: 0131 315 3006
E-mail: at.rees@sol.co.uk

Spinal Injuries Association
2 Trueman Place
Oldbrook
Milton Keynes MK6 2HH
Helpline: 0800 980 0501
Fax: 0845 070 6911
E-mail: sia@spinali.co.uk

The Stationery Office
Publication Centre
PO Box 276
London SW8 5DT
Telephone: 0870 600 5522
Fax: 0870 600 5533

TSO
PO Box 29
Norwich NR3 1GN
Telephone: 0870 600 5522
Fax: 0870 600 5533
E-mail: tsoservices@tso.co.uk

UK Council on Deafness
Westwood Park
London Road
Little Horkesley
Colchester CO6 4BS
Telephone: 01206 274075
Text 01206 274076
Fax: 01206 274077
Email info@deafcouncil.org

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Published: 11 September 2007 | Copyright disclaimer | Content disclaimer | © Crown copyright 2008